Who We Are PromaDubai.ae?

PromaDubai.ae is a trusted online shopping destination based in the United Arab Emirates. Established in 2021, we proudly serve customers across all Emirates — including Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.

Our mission is simple: to deliver high-quality products at affordable prices, with fast, reliable, and on-time delivery across the UAE. Every order is handled with care in our professionally managed warehouse, ensuring each product is stored, packed, and shipped safely to our valued customers.

At PromaDubai.ae, we believe in quality, value, and trust — making online shopping in the UAE easier, faster, and more dependable than ever.

Why PromaDubai.ae Offers the Lowest Prices in the UAE?

At PromaDubai.ae, we believe quality should always be affordable. That’s why we offer some of the lowest online prices across the UAE without compromising on product standards.

Unlike many local retailers, we import our products directly from China, eliminating third-party suppliers and middlemen. This direct-from-manufacturer approach allows us to pass on genuine wholesale prices to our customers.

Every product is carefully inspected to ensure high quality, durability, and value, making them perfect for budget-conscious shoppers who don’t want to compromise on style or reliability.

We maintain transparent pricing with no hidden charges or extra fees. The price you see is the price you pay, whether you’re ordering a single item or in bulk.

For bulk inquiries or more details, feel free to contact us on WhatsApp: +971 58 630 7582.

Our Customer Support — Always Here for You

At PromaDubai.ae, our customers are our top priority. We’re dedicated to providing complete after-sales support and ensuring every shopping experience ends with full satisfaction.

We’re proud to be one of the few online shopping platforms in the UAE offering 24/7 customer service through multiple convenient channels including WhatsApp, Email, Facebook, Live Chat, and Voice Support.

Whether you have a question about your order, delivery, or return, our friendly support team is always ready to assist even beyond regular working hours so you can reach us at a time that suits your schedule.

Our Aim — Affordable Fashion for Everyone

At PromaDubai, our goal is to make modern, high-quality fashion accessible to everyone across the UAE.

We focus on serving middle- and lower-income customers by offering stylish clothing, accessories, and lifestyle products at prices that fit every budget without compromising on quality or trend.

Our mission is to bring the latest fashion styles and new arrivals directly to you, so you can enjoy the newest looks in the market at truly affordable prices.

Fast & Reliable Delivery Across the UAE

We take pride in our fast, reliable, and growing delivery network.

PromaDubai.ae partners with multiple trusted courier services to ensure your orders arrive quickly and safely.

Currently, we deliver over 70% of our orders within 1–2 business days across all Emirates Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.

Our goal is to continue improving our logistics so you can receive your favorite products within 48 hours or less, wherever you are in the UAE.

Payment Options — Simple, Safe & Convenient

At PromaDubai.ae, we make shopping easy with secure and flexible payment options designed to suit every customer across the UAE.

Our most popular choice, Cash on Delivery (COD), allows you to pay safely at your doorstep once your order arrives giving you full confidence in every purchase.

We also accept online payments through trusted and secure platforms, including:

• Credit and Debit Cards (Visa, MasterCard, etc.)
• PayPal
• Mobile Wallets commonly used across the UAE
• Buy Now, Pay Later (BNPL) options such as Tabby and Tamara, allowing you to split payments easily and manage your budget flexibly.

Whether you prefer to pay online or on delivery, PromaDubai.ae ensures every transaction is safe, smooth, and convenient giving you full control over how you shop.